Privacy Policy

PixaPlay Ltd. Privacy Policy

Effective Date: June 7, 2026

Last Updated: June 7, 2026

PixaPlay Ltd. ("we," "our," or "us") is a company registered in the United Kingdom and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile applications, games, websites, and related services.

By downloading, accessing, or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Company Name: PixaPlay Ltd.
Registered Country: United Kingdom
Contact Email: contact@pixaplay.uk

2. Information We Collect

We may collect certain information automatically when you use our applications and services.

Device and Technical Information
Device model and manufacturer
Operating system version
Device language settings
IP address
Mobile Advertising Identifiers (Google Advertising ID and Apple IDFA)
Network and connection information

Usage Information
Game progress and achievements
Session duration
Gameplay statistics
Feature usage information
In-app interactions
Crash reports and diagnostics

Location Information
We may collect approximate location information, such as country, region, or city-level data, derived from your IP address. We do not collect precise GPS location information unless specifically stated within a particular application.

3. How We Use Information

We use the collected information to:
Provide, operate, and maintain our applications
Improve gameplay and user experience
Analyze user behavior and engagement
Monitor application performance
Fix bugs and technical issues
Display advertisements
Prevent fraud and abuse
Comply with legal obligations

4. In-App Purchases and Payments

Some of our applications may offer in-app purchases.
We do not collect, process, or store payment card information.
Payments are securely processed by third-party providers such as the Google Play Store and the Apple App Store.
We only receive confirmation that a purchase has been completed.

5. Analytics and Performance Monitoring

We use analytics and crash reporting services to understand how users interact with our applications and to improve performance and stability.
These services may collect: Device information, usage statistics, performance data, crash reports, diagnostic information.
Services we may use include: Google Firebase Analytics, Firebase Crashlytics.
For more information, please review Google's Privacy Policy: https://policies.google.com/privacy

6. Advertising and Mediation Partners

Our applications may display advertisements through third-party advertising networks and mediation platforms. These services may collect information such as: advertising identifiers, device information, IP address, app interaction data, approximate location information.
Advertising and mediation partners may include: Google AdMob, AppLovin MAX, Meta Audience Network, InMobi, Liftoff (Vungle), Pangle (TikTok for Business), Unity Ads, ironSource.
These providers may use cookies, SDKs, and similar technologies to provide and measure advertising services.
Advertising Choices: Users can limit personalized advertising by resetting their device advertising identifier, adjusting privacy settings on their device, and managing consent preferences where available.

7. Data Sharing

We do not sell your personal information.
We may share information with: analytics providers, advertising partners, cloud service providers, legal authorities when required by law, and business partners involved in operating our services.
Information is shared only when necessary to provide, improve, protect, or legally operate our services.

8. GDPR Rights (European Economic Area Users)

If you are located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions with similar privacy laws, you may have the right to: access your personal information; correct inaccurate information; request deletion of your information; restrict processing; object to processing; request data portability; withdraw consent at any time.
Where required, we may display consent forms for personalized advertising and data processing.
To exercise these rights, contact: contact@pixaplay.uk

9. CCPA Rights (California Residents)

California residents may have the right to: know what personal information is collected; request deletion of personal information; request disclosure of data practices; opt out of the sale of personal information. PixaPlay Ltd. does not sell personal information.
Requests may be submitted to: contact@pixaplay.uk

10. Children's Privacy

Our services are not directed to children under the age of 13, or under the minimum age required by applicable local laws. We do not knowingly collect personal information from children without appropriate legal consent. If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to remove such information. Parents or guardians who believe their child has provided personal information may contact us at: contact@pixaplay.uk

11. Data Security and Retention

Security: We implement reasonable technical, administrative, and organizational safeguards to help protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention: We retain information only as long as necessary to provide our services, improve application performance, comply with legal obligations, resolve disputes, and enforce agreements. Data may generally be retained for up to 24 months unless a longer retention period is required by law.

12. Third-Party Services

Our applications may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party services. Users should review the privacy policies of those services before providing information.

13. International Data Transfers

Because our service providers may operate globally, information may be transferred to and processed in countries outside your country of residence. Where required by law, we implement appropriate safeguards to protect personal information during international transfers.

14. Your Rights and Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
PixaPlay Ltd.
United Kingdom
Email: contact@pixaplay.uk

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated "Last Updated" date. Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

16. Scope of This Privacy Policy

This Privacy Policy applies to all games, mobile applications, websites, and related services developed, published, or operated by PixaPlay Ltd., unless a separate privacy policy is provided for a specific product.

17. Consent

By downloading, installing, accessing, or using any product or service developed by PixaPlay Ltd., you acknowledge that you have read, understood, and agreed to this Privacy Policy.